Here you will find the answers to the questions we receive most often from customers interested in using our products. If you have more questions after checking through this page, please contact us directly and we will be happy to assist you.

General Questions

Is Funguss™ safe to use when pregnant?

If you are pregnant, nursing, or taking medications, please consult your doctor before use. Discontinue use and consult your doctor if any adverse reactions occur.

Is Funguss™ safe for children?

You can use Funguss™ on your child if they are old enough (5 or older). To understand not to put their toenails or fingernails near their eyes or get the serum in their eyes (as Funguss™ is an eye irritant), you should apply the serum yourself and keep it out of reach of your child when not in use.

Why does my Funguss™ nail serum seems more liquid than before?

There are three reasons that Funguss™ serum would become more watery. The bottle is old and the serum has expired, the bottle was left in the sun for a long period of time or the bottle is too warm. If the serum is watery, put it in the refrigerator for an hour and then keep it in a cooler location.

When will my order ship?

Domestic orders will be shipped within 24 hours depending on verification of billing information and the shipping address. International orders will be processed as quickly as possible, but may not ship within 24 hours.

Where do you ship to?

We ship all around the world!

How long does shipping take?

Orders placed within the USA take approximately 3-5 business days to be delivered. Orders placed internationally will vary depending on the destination.

How much is shipping cost?

Shipping is absolutely FREE for orders over $80 in the USA. Orders under $80 are a flat rate of $5.95. All international orders have a flat shipping rate of $9.95.

How will my order ship?

We ship all domestic orders using USPS with a verified tracking number for online tracking and delivery confirmation. Shipping carrier on international orders will vary depending on the destination.

How can I find out the status of my order?

When we finish processing of your order, you will receive an order confirmation message including the tracking information of your package in your email.
You can check the status of your domestic order through:
You can also check the status of your international order through:
If you still need help, please contact us.

Can I ship to an address other than my own?

Yes. When you go through the order checkout process, you will be able to enter separate addresses for billing and shipping.

Will you notify me when my order has been shipped?

You will first receive an email confirming your order, and then another email notifying you when your order has been shipped.

What is your return policy?

We stand by our products and want to make sure you are satisfied. To find out how does the money-back guarantee and refund work please read our Return Policy page.

Which payment methods do you accept?

We accept all major credit cards and PayPal.

Where do you sell your products?

You can find our products on and websites.

Wholesale Inquiries

For wholesale inquiries, please contact us.

What is your privacy policy?

We care about the privacy of our customers. Please read our entire Privacy Policy page.

Is my credit card information kept secure?

Our website uses Secure Socket Layer (SSL) technology to prevent unauthorized people from intercepting your credit card information. Also, we will never store your payment information anywhere, or in our database.

I don't wish to give my credit card information online. Are there other ways to order?

Yes, you can pay using PayPal.

I'm missing an item from my order. What do I do?

If an item has been missing from your order please check your invoice to ensure that missing item is not on backorder or check your email confirmation for possible multiple tracking numbers (order may have been sent in multiple packages).
If you still need help, please contact us.